“Behaviourists attempt to observe and measure the real
world directly. Phenomenologists are exclusively interested in a person’s
introspective experience. Semioticians and rhetoricians try to understand the
linkages between our internal world and the external world, and that linkage is
necessary, they believe, because the external world is always mediated by our
senses and our mind. Whereas rhetoricians have investigated how humans create
and manipulate symbols in order to persuade other humans, semioticians have
been more interested in how humans (and other animals) interpret all kinds of
signs, including symbols, that were created by other people, as well as natural
signs, including symbols, that were created by other people, as well as natural
signs that may have resulted from plants, animals, or inorganic matter. Both
rhetoricians and semioticians, therefore, are concerned with how ‘signs’
mediate’ between the external world and our internal ‘world,’ or how a sign
‘stands for’ or ‘takes the place of’ something from the real world in the mind
of a person.” (p99)
Annotation:
We exist in
a mediated world that in the digital age is sometimes a re-mediated world. This
existence can be framed as inauthentic (a Heideggerian concept). How someone navigates and orientates their way
through this mediation, making sense
of and interacting in their world is important to understand for interaction
design. There are a variety of qualitative methods to observe and reveal this
processing. Kenney discusses what aspects Behaviourists, Phenomenologists, Semioticians, and Rhetoricians are
interested in studying, and where they overlap or conflict with each other.
The main
grouping between semiotics and rhetoric focus on the relationship within the
internal and external world of the processing of semiotic signs, how the
message is (re)mediated, perceived and understood. Behaviourists obviously are
interested in the exhibited behaviour within the world, of the manifestation of
how this process affects them. Whereas the phenomenologist is interested in the internal
processes of how they experience the perception, understanding and reaction to the message that changes
their behaviour.
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